Shipping & Handling
Shipping Information
Shipping costs depend on the size and weight of your item. We carefully package each piece to ensure it arrives safely at your doorstep. We offer free shipping on select products based on the weight and size of the diorama or scene—be sure to check individual product listings for shipping details.
Payment & Checkout
Currently, all purchases are made through our eBay store for secure checkout. In the future, we will offer additional ways to purchase directly from our website.
Processing Time
Most items ship within 3-5 business days after payment confirmation. Custom orders may require additional time—please allow 1-2 weeks for custom builds. You will receive a tracking number via email once your order has shipped.
Packaging
Each diorama and collectible is carefully wrapped and packaged to ensure it arrives in perfect condition. We use protective materials and sturdy boxes to protect your items during transit.
International Shipping
International shipping is available. Shipping costs and delivery times vary by destination. Please contact us at KollectNoir@gmail.com for international shipping quotes.
Questions?
If you have any questions about shipping, handling, or delivery times, please don't hesitate to contact us at KollectNoir@gmail.com. We're here to help!